Leasing Agent

$35,360 - $39,520/Yr

Yugo - Madison, WI

Full-time - Entry Level

Madison, WI

1,001-5,000 employees

Food Services and Drinking Places

About the position

Yugo is seeking a Leasing Agent to join the team at Madison Lux. This role is essential in managing apartment rentals and ensuring positive resident relations. The Leasing Agent will report to the General Manager and will be responsible for all aspects of leasing and marketing, including handling leads, preparing lease documentation, and overseeing move-ins and lease renewals.

Responsibilities

• Greet prospective clients, conduct property tours, and use product knowledge to showcase features and benefits.
• Complete applications, secure deposits, and process lease paperwork for move-ins and move-outs.
• Handle phone calls and in-person inquiries, maintaining guest cards and following up with prospects.
• Prepare and submit applications for approval, ensure readiness of apartments for move-in, and orient new residents.
• Assist with lease renewals, accept rental payments, and support marketing and sales efforts.
• Support marketing and sales initiatives, maintain up-to-date market information, and participate in weekly leasing activity meetings.
• Update reports, monitor market conditions, and provide insights for community improvements.
• Manage service requests, plan resident functions, and maintain accurate commission records.
• Participate in outreach marketing, maintain community appearance, and enforce policies and procedures.
• Ensure compliance with Fair Housing laws and company policies, and contribute to a positive team environment.
• Ensure the office and model apartments are clean and open on schedule, communicate policy changes, and support the community team.
• Maintain flexibility with work schedule, including evenings and weekends, and perform additional tasks as needed.

Requirements

• High school diploma, GED or equivalent, preferred. In lieu of degree, equivalent experience in residential properties, rental operations or related experience.
• Relevant experience working at a property, preferably at a university/college.
• Familiarity with property management software, such as RealPage or Entrata.
• Strong interpersonal and communication skills, including the ability to build and maintain quality relationships.
• Strong customer service skills, with the ability to manage difficult or emotional customer and staff situations.

Nice-to-haves

• Carbon Literacy Certification or willingness to undertake training.

Benefits

• Competitive salary of $17 - $19 / hour
• Generous benefits package including health, dental, and vision insurance.
• Company paid STD, LTD, and Life insurance.
• 401k with 4% employer matching.
• Three weeks of PTO.
• Paid wellness time.
• Paid volunteer time.
• Paid Yuday.
• Parental Leave.
• 11 paid Holidays.