Leasing Agent

$37,440 - $39,520/Yr

Pepper Pike Staffing - Riverview, MI

Full-time - Entry Level

Riverview, MI

Real Estate

About the position

The Leasing Agent is responsible for generating and following up on sales leads, conducting property tours, qualifying prospective residents, and closing sales. This role also involves participating in resident contract renewals and retention programs, ensuring model units are ready for showings, and providing excellent customer service to residents.

Responsibilities

• Ensure that model apartment units are ready and available for show/tour on a daily basis.
• Generate and follow-up on sales leads, conduct tours of the property/specific units and obtain prospect information.
• Participate in inside/outside sales activities (open houses, promotions, etc.) to generate leads.
• Achieve monthly targeted goal percentages for qualified new leases following established terms and procedures; must reach a closing ratio of at least 30%.
• Complete required leasing contracts and collect first rent payment.
• Provide great customer service to residents with particular attention on curb appeal, move-in experience, friendliness & responsiveness in properly addressing resident concerns.
• Develop and maintain an ongoing resident retention program and play an active role in the renewal process; meet renewal quotas.
• Maintain updated knowledge on current market conditions, rental rates, sizes, locations, floor plans and all amenities of the property and the ability to train others.
• Efficient and timely processing of all administrative forms, reports, resident and property files.
• Responsible for reporting unusual circumstances regarding the property or residents.
• Properly field/address all inquiries made to the office (prospects, residents, vendors, etc.)

Requirements

• Associate's degree in business, sales, marketing or real estate OR 2-4 years of experience as a leasing consultant or similar job function in the property management or real estate industry in lieu of a degree.
• Proficient with Microsoft Office (Outlook, Word and Excel) and ability to learn various other software.
• Knowledge of Yardi Voyager or other property management software highly desirable.
• Ability to read and interpret documents such as lease agreements, safety rules and other related documents.
• Mathematical proficiency to calculate discounts, interest, commissions, percentages, etc.
• Working knowledge of compliance with Fair Housing laws & regulations.
• Outstanding sales presentation skills, both face-to-face and via telephone with solid closing skills.
• Strong organizational and time management skills with a high attention to detail is essential.
• Outstanding interpersonal and communication skills to successfully interact with multiple constituencies and diverse groups of people.
• Demonstrate independent, mature judgment; conveys a professional image and attitude.
• Ability to effectively manage moderate to high levels of stress.
• Must possess a valid driver's license, and have reliable, insured transportation.

Nice-to-haves

• Ability to travel for community outreach, administrative responsibilities, and operational need among the properties.
• Ability to work a flexible schedule that includes evenings and weekends if necessary.