Leasing Agent

Blue Magma Residential - Memphis, TN

Full-time - Entry Level

Memphis, TN

Real Estate

About the position

The Leasing Agent is responsible for showing and leasing apartments to prospective residents while supporting the property's marketing plan under the direction of the Community Manager. This role involves maintaining the appearance of model apartments, understanding lease terms, and ensuring a high level of customer service to residents and potential tenants.

Responsibilities

• Show and lease apartments to prospective residents.
• Complete lease forms or agreements and collect rental deposits.
• Ensure model and target apartments are ready for show.
• Maintain clean and orderly work areas and office.
• Be aware of the property's curb appeal.
• Understand lease terms, specifications, and community policies.
• Utilize telephone and sales techniques effectively.
• Stay informed about current rental rates, sizes, locations, and amenities.
• Maintain contact with apartment locator services and local businesses.
• Conduct market research on competitive properties.
• Develop knowledge of application information and screening processes.
• Conduct outreach marketing at least once per week.
• Develop and maintain a resident retention program under the Community Manager's direction.
• Maintain resident and property files accurately.
• Process administrative forms and reports efficiently and timely.
• Handle resident requests and complaints courteously and efficiently.
• Assist the Assistant Manager in collecting delinquent rents.

Requirements

• Minimum 1 year of experience in the apartment industry.
• Prior customer service experience preferred.
• Working knowledge of Microsoft Office and the Internet.
• Familiarity with Resman management software is a plus.
• Bilingual skills are helpful.

Nice-to-haves

• Bilingual skills

Benefits

• 401(k)
• AD&D insurance
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off