Leasing Agent

$23,920 - $23,920/Yr

PeopleReady - Brownsville, TX

Full-time

Brownsville, TX

Administrative and Support Services

About the position

As a Leasing Agent with PeopleReady, you will play a crucial role in the Assisted Housing Program by processing annual reexaminations and recertifications for housing assistance. Your responsibilities will include interviewing participants for recertifications, explaining housing program obligations, and verifying information on the reexamination and recertification forms to determine the continued eligibility of participants. You will conduct briefing sessions and provide counseling to participants regarding their family obligations, ensuring they understand the requirements of the program. In addition to participant interactions, you will negotiate repayment agreements that require approval from the Director of Assisted Housing. You will also be responsible for issuing Housing Choice Vouchers to applicants and families who are requesting to move or need adjustments in their housing situation. Assisting with rent negotiations when requested by participants is another key aspect of your role. You will respond to inquiries from landlords regarding specific contracts or the Assisted Housing programs, ensuring clear communication and resolution of any concerns. Your duties will also include initiating and executing Housing Assistance Payments (HAP) contracts, as well as managing the termination of assistance for families who do not comply with established policies. Maintaining accurate participant and landlord files is essential, as is completing annual recertifications in accordance with PHA policy. You will pull files for reexaminations, schedule appointments, calculate rent adjustments, and notify participants and landlords of any changes in writing. Additionally, you will assist with the monthly processing of checks payable to owners and participants, preparing and balancing individual data sheets for reconciliation. Your clerical duties will involve answering phones, typing, filing, and mailing correspondence. You will prepare monthly reports to keep your supervisor informed of your caseload status and ensure that all assigned tasks are completed in a timely manner. Researching and documenting programmatic issues or complaints will also be part of your responsibilities, as you contribute to the team by accomplishing other duties as assigned.

Responsibilities

• Process annual reexaminations and/or recertifications for housing assistance in the Assisted Housing Program.
• Interview participants for recertifications and explain housing program obligations.
• Verify information on the reexamination/recertification forms and determine continued eligibility of participants.
• Conduct briefing sessions and counsel participants on family obligations.
• Negotiate repayment agreements for approval by the Director of Assisted Housing.
• Issue Housing Choice Vouchers to applicants and families requesting to move or requiring unit adjustments.
• Assist with rent negotiations when requested by participants.
• Respond to landlord inquiries and concerns about specific contracts or the Assisted Housing programs.
• Initiate and execute Housing Assistance Payments (HAP) contracts.
• Initiate Termination of Assistance for families for non-compliance or other grounds in accordance with PHA policy.
• Maintain participant and landlord files and document historical records for each participant file.
• Complete annual recertifications of participants in accordance with PHA policy.
• Pull files for reexaminations, schedule appointments, and notify participants and landlords of changes.
• Generate and mail correspondence or notices to landlords and participants regarding appointments and changes.
• Assist with monthly processing of checks payable to owners and participants and prepare reconciliation data sheets.
• Prepare and distribute incoming/outgoing mail and file necessary information into client files.
• Provide data entry for all adjustments or changes to participant data.
• Conduct field interviews as needed.
• Counsel participants and assist in resolving problems between owners and participants.
• Perform clerical duties such as answering phones, typing, filing, and mailing correspondence.
• Prepare monthly reports to advise supervisor of caseload status.
• Ensure assigned caseload is completed in a timely manner and balances with Section 8 rent roll.
• Research, analyze, and document programmatic issues or complaints and apply proper action to the problem.
• Contribute to team effort by accomplishing other duties as assigned.

Requirements

• Knowledge of general office, clerical, and office management practices and procedures.
• Driver License required.
• High school diploma or GED required.
• Background check and drug screening required.

Benefits

• Connections and experience with top companies in the area.
• Great benefit package options.
• Quick job matching.
• Competitive pay and steady schedule.
• Ability to track hours and schedule via JobStack app.