Leasing Agent

Campus Apartments - Tucson, AZ

Full-time - Entry Level

Tucson, AZ

Real Estate

About the position

Campus Apartments is seeking an enthusiastic and outgoing Leasing Agent to join our team in Tucson, AZ. Since 1958, we have been dedicated to providing exceptional housing for college students across the country, and our team is the cornerstone of our success and growth. We are looking for someone who thrives in a fun work environment, enjoys hard work, and thinks creatively. As a Leasing Agent, you will play a vital role in the day-to-day operations of the property, ensuring customer satisfaction, fiscal stability, and maintaining the physical condition of the property. This position offers opportunities for growth, diversity, stability, and job training within a supportive and fun-loving team. In this role, you will assist with leasing efforts to ensure full lease-up and high occupancy levels. This includes managing the mailing of renewal offers, logging responses, and overseeing property availability. You will also be responsible for maintaining accurate records of availability that align with the lease renewal report. Additionally, you will approve, enter, and present all rental applications to the General Manager for execution, manage property licenses, and facilitate the renewal process in collaboration with legal counsel and the City. Your responsibilities will also include assisting with the check-out process to ensure compliance with final account statement requirements, which involves accepting keys from departing residents and inspecting vacated units. You will ensure that leases and resident check-ins are accurate and efficient, investigate and respond to resident concerns or complaints in a timely manner, and assist in preparing weekly performance reports for the property. Furthermore, you will help develop and implement advertising and marketing programs to enhance the property's market position and contribute to resident retention initiatives. Maintaining courteous communication with residents, applicants, employees, and vendors is essential, as well as performing general administrative duties such as filing and typing.

Responsibilities

• Assist with the day-to-day operations of the property to ensure customer satisfaction, fiscal stability, and good physical condition.
• Assist with leasing efforts to ensure full lease-up and maintenance of high occupancy levels, including mailing renewal offers and logging responses.
• Manage property licenses and the renewal process by liaising with legal counsel and the City.
• Assist with the check-out process to ensure compliance with final account statement requirements, including accepting keys and performing inspections of vacated units.
• Ensure that leases and resident check-ins are accurate and efficient.
• Investigate and respond to concerns/complaints from residents in a timely manner, fostering good public relations.
• Assist in the preparation of weekly reports related to the property's performance as required.
• Help develop and implement advertising/marketing programs to position the property in the marketplace.
• Assist in the development and implementation of resident retention programs.
• Maintain courteous communication with residents, applicants, employees, and vendors.
• Answer telephones as needed and perform general administrative duties such as filing and typing.

Requirements

• Bachelor's degree or equivalent combination of education and experience.
• First Aid/CPR certification or willingness to obtain.
• Valid driver's license and current automobile insurance is preferred.
• Ability to operate fax machine, copier, telephone, personal computer, typewriter, calculator, adding machine, key machine, key card system, and vacuum.
• Computer skills and math ability.
• Accurate typing and record keeping.
• Proficient in Microsoft Word, Excel, and Outlook.
• Knowledge of Entrata is preferred.
• Accurate in numerical analysis and transfer of related data.
• Accurate in preparation of documents to ensure grammatical and legal correctness.
• Knowledge of and adherence to all federal, state, and local laws.
• Ability to follow through with all necessary paperwork and ensure all deadlines are met.
• Demonstrate a positive, professional, and enthusiastic attitude at all times.
• Excellent customer service skills.
• Ability to communicate effectively and professionally while operating in a fast-paced environment.
• Ability to apply principles of logical thinking to a variety of practical situations.

Nice-to-haves

• Experience in property management or leasing is a plus.
• Familiarity with local housing laws and regulations.

Benefits

• Growth opportunities within the company.
• Diversity and stability in the workplace.
• Job training and development programs.
• A fun-loving team environment.