Leasing Agent

Garden Communities - Hamden, CT

Part-time - Entry Level

Hamden, CT

Construction of Buildings

About the position

The Leasing Agent at Garden Communities in Hamden, CT is a part-time role focused on leasing apartments and serving as the initial contact between the public and the company. The position emphasizes delivering exceptional customer service, conducting property tours, and ensuring compliance with relevant housing laws while striving to achieve maximum occupancy.

Responsibilities

• Interact with prospective and current residents to achieve maximum occupancy.
• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments.
• Greet prospective residents and present property through personal tours.
• Gather information regarding prospective resident's needs and details on a guest card and conduct follow-up daily.
• Deliver superior customer service, custom presentations on leasing calls, and assist current residents with service requests.
• Correctly complete all lease applications, assist with application verification, and notify prospective residents of results.
• Prepare miscellaneous resident communication as needed.
• Organize and file appropriate reports, leases, and paperwork.
• Handle resident's issues, needs, and complaints in a professional, fair, and consistent manner.
• Maintain an inventory of office and maintenance supplies on a periodic basis and report needs to the Property Manager.
• Coordinate with the Property Manager for any special resident events.
• Perform other duties as assigned by the Property Manager.

Requirements

• 1 year of leasing experience (preferred)
• 1 year of customer service experience (preferred)
• 1 year of real estate experience (preferred)
• 1 year of experience with Yardi / Onsite / CRM software (preferred)
• Proficiency with Microsoft Office Suite
• Strong interpersonal skills and problem-solving ability
• Excellent oral and written communication skills, including presentation skills
• Ability to analyze and prioritize tasks assigned
• Self-motivated and well-organized
• Positive and professional attitude at all times

Benefits

• Paid time off