Leasing and Experience Consultant

$44,054 - $44,054/Yr

Prime Residential - Los Angeles, CA

Full-time - Entry Level

Los Angeles, CA

10,001+ employees

Credit Intermediation and Related Activities

About the position

As a Leasing & Experience Consultant at Prime Residential, you will serve as the primary point of contact for current and prospective residents, ensuring exceptional customer service and satisfaction. This role involves working closely with the on-site property management team to promote community amenities, assist with leasing processes, and maintain strong relationships with residents. Your contributions will be vital in creating a welcoming environment and enhancing the overall living experience within the community.

Responsibilities

• Warmly greet prospects, determine their needs, and professionally present the community and amenities.
• Handle incoming inquiries via phone, email, and text, providing efficient customer service.
• Conduct community tours and assist with lease applications and verifications.
• Research competitive properties and suggest innovative marketing ideas.
• Build and maintain relationships with residents through various activities and communications.
• Organize and participate in resident functions and address resident concerns.
• Ensure office and community areas are in pristine condition and assist with move-in processes.
• Facilitate move-in orientations and provide exceptional hospitality.
• Serve as a liaison between residents, service team members, and management.
• Promote community amenities and services, and manage resident inquiries.
• Complete lease and renewal paperwork efficiently.
• Update and maintain activity reports and resident records.
• Adhere to fair housing laws and company policies.
• Participate in training and ensure compliance with company standards.

Requirements

• 1+ years of related experience in residential property management.
• Valid driver's license for operating community vehicles and/or golf carts.
• Multi-Family housing experience is preferred.

Benefits

• Comprehensive medical, dental, vision, and RX plans.
• Standard PTO plus 11 company holidays, 2 floating holidays, 1 birthday day-off, and 1 volunteer day-off.
• 401k match up to 4%.
• Tuition reimbursement for continuous learning.
• Housing discount offered at Prime Residential properties.