Leasing and Marketing Coordinator

Balfour Beatty - Richardson, TX

Full-time - Entry Level

Richardson, TX

1,001-5,000 employees

Construction of Buildings

About the position

The Leasing & Marketing Coordinator at Balfour Beatty Communities is responsible for providing marketing, sales, and customer service support to prospective residents. This role involves planning and executing community marketing strategies while indirectly supervising team members involved in leasing activities. The coordinator must ensure a strong sales focus, manage leads, and maintain a positive resident experience throughout the leasing process.

Responsibilities

• Provide strong sales focus on prospective and current customers.
• Coordinate the entire leasing process with enthusiasm and efficiency.
• Manage leads from the Entrata software platform and follow up consistently with prospects.
• Screen and approve qualified applicants in accordance with company policies and Fair Housing regulations.
• Compile and organize all paperwork, including entering applications into the property management software system and preparing lease documents.
• Be knowledgeable about community amenities to assist prospective customers effectively.
• Open and close all models and conduct pre-showing inspections to ensure units are rent-ready.
• Assist in creating and executing a marketing plan/strategy for the assigned community.
• Update marketing materials through ILS and websites, and create content for social media platforms.
• Monitor customer service scores and assist with LifeWorks events to enhance resident experience.
• Ensure a smooth transition for new residents and explain the leasing and move-in process clearly.

Requirements

• High School diploma or GED required.
• Bachelor's degree in a business-related field or communications preferred.
• Minimum of 2 years of experience in a customer service atmosphere.
• At least 1 year of experience in a leasing role at a student housing or multi-family community preferred.
• Solid computer skills including MS Office knowledge and social media experience (Instagram, Facebook, TikTok).
• Strong creativity, teamwork, communication, and time management skills.
• Must have an active and valid driver's license.

Nice-to-haves

• Experience in videography is a plus.

Benefits

• 401(k) matching
• Dental insurance
• Disability insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Discretionary bonuses
• Company paid short-term and long-term disability
• Parental leave
• Robust PTO including sick, floating holidays, vacation, and personal days
• 2 Volunteer Days per year