Leasing and Marketing Manager

Trinitas Ventures - Tempe, AZ

Full-time - Mid Level

Tempe, AZ

Real Estate

About the position

The Leasing & Marketing Manager at Trinitas Ventures is responsible for shaping a vibrant community through effective leasing strategies and marketing campaigns. This role involves mentoring a leasing team, maintaining market knowledge, and ensuring exceptional customer service to both prospective and current residents. The ideal candidate will thrive in a dynamic environment, focusing on metrics and market analysis to drive occupancy rates.

Responsibilities

• Maintain an accurate and in-depth knowledge of all aspects of the market and community, including pricing, floor plans, amenities, availability, lease terms, and fees.
• Oversee overall leasing efforts, including new and renewal leasing, outreach marketing, and building relationships with universities and local businesses.
• Develop and maintain the annual marketing budget.
• Create and implement successful marketing, outreach, and social media plans.
• Hire and develop leasing team members, including Community Assistants and Leasing Associates.
• Train the leasing team on all aspects of the leasing process, including property management software and sales techniques.
• Develop, review, and monitor leasing strategies on an ongoing basis.
• Assist with application verification and timely notification of results to prospective residents.
• Maintain property management software daily and ensure effective follow-up.
• Provide exceptional customer service to prospective and current residents.
• Understand and comply with Fair Housing Laws and ensure the leasing team is compliant.

Requirements

• High School Diploma or GED required; Bachelor's Degree in Marketing, Advertising, or Hospitality preferred.
• Two years of experience in sales, marketing, advertising, or customer service role.
• Minimum one year of previous experience in student housing or a comparable industry.
• Ability to communicate effectively and professionally at various levels within the organization.
• Experience with social media, Google Analytics, and email marketing.
• Familiarity with Entrata, SharePoint, and Canva preferred but not required.
• Two years of team management experience preferred but not required.
• Knowledge of creating and implementing marketing plans and budgets.
• Ability to manage competing and conflicting demands on time.

Nice-to-haves

• Experience in student housing or comparable experience in a similar industry.
• Familiarity with property management software.