FWM PAYROLL CLEARING INC - Strafford, MO
posted about 2 months ago
Full-time - Mid Level
Strafford, MO
About the position
The Travel Leasing Compliance Specialist role at Fairway Management Inc involves overseeing the leasing and move-in processes for new construction communities across the Missouri region. This position requires 100% overnight travel, where the specialist will manage leasing activities, marketing, and compliance processes to achieve 100% occupancy within established timeframes. The role emphasizes exceptional customer service and effective communication with clients and community members.
Responsibilities
- Generate qualified traffic by documenting all inquiries and denials.
- Plan and implement marketing events.
- Utilize social media and other online sources for marketing.
- Visit competitive properties and prepare associated competition reports.
- Communicate professionally with clients, investors, community leaders, and employees.
- Manage required application paperwork and compliance processes.
- Take applications and collect required documentation.
- Submit and review applicant credit/criminal screening.
- Process applications to achieve high approval percentages through compliance partner.
- Prepare and implement timely move-in processes.
- Achieve 100% occupied status for transition to management company.
- Ensure resident applications are processed timely and according to company policy.
- Review and prepare for approval new/existing resident applications/certifications.
- Maintain excellent client relations by working directly with site staff as needed.
- Review supporting financial documentation in files.
- Identify irregularities in case documents and communicate them to supervisors.
- Follow up and multitask to complete/approve files within tight deadlines.
- Adhere to defined procedures, guidelines, and performance standards.
Requirements
- Ability to multi-task at a high level.
- Ability to develop effective solutions to problems or situations.
- Effective communication via email, Microsoft Teams, and telephone.
- Proficient understanding of the English language with accurate grammar and punctuation usage.
- Comfortable working in a deadline-oriented environment with a sense of urgency.
- 1+ years of leasing, property management, hospitality, and/or retail experience is a plus.
- Customer service mindset with an entrepreneurial spirit and drive.
- Organized with attention to detail.
- Flexibility with schedule.
- Proficiency in Microsoft Office products and social media.
- Must have a personal vehicle available for travel.
Benefits
- Health insurance
- Dental insurance
- Life insurance
- Paid vacation
- Quarterly incentive plan after the first full quarter of employment
- Living expenses covered including hotel lodging, utilities, cable internet, gas card, mileage reimbursement, daily food per diem, and airfare.
