FWM PAYROLL CLEARING INC - Jennings, MO
posted about 2 months ago
Full-time - Mid Level
Jennings, MO
About the position
The Travel Leasing Compliance Specialist role at Fairway Management Inc involves overseeing the leasing and move-in processes for new construction communities across multiple states. This position requires 100% overnight travel, where the specialist will manage leasing activities, marketing, and compliance to achieve full occupancy in a timely manner. The role emphasizes exceptional customer service and communication skills, as well as the ability to work independently while adhering to company policies and procedures.
Responsibilities
- Generate qualified traffic by documenting all inquiries and denials.
- Plan and implement marketing events.
- Utilize social media and other online sources for marketing.
- Visit competitive properties and prepare associated competition reports.
- Communicate professionally with clients, investors, community leaders, and employees.
- Manage required application paperwork and compliance processes.
- Take applications and collect required documentation.
- Submit and review applicant credit/criminal screening.
- Process applications to achieve high approval percentages through compliance partner.
- Prepare and implement timely move-in processes.
- Achieve 100% occupancy status for transition to management company.
- Ensure resident applications are processed timely and in accordance with company policy.
- Review and prepare for approval new/existing resident applications/certifications.
- Maintain excellent client relations by working directly with site staff as needed.
- Review supporting financial documentation in files.
- Identify irregularities in case documents and communicate them to supervisors.
- Follow up and multitask to complete/approve files within tight deadlines.
- Adhere to defined procedures, guidelines, and performance standards.
Requirements
- Ability to multi-task at a high level.
- Ability to develop effective solutions to problems or situations.
- Effective communication via email, Microsoft Teams, and telephone.
- Proficient understanding of the English language with accurate grammar and punctuation.
- Comfortable working in a deadline-oriented environment requiring urgency.
- 1+ years of leasing, property management, hospitality, and/or retail experience.
Nice-to-haves
- Customer service mindset
- Entrepreneurial spirit and drive
- Organized with attention to detail
- Flexibility with schedule
- Proficiency in Microsoft Office products and social media
Benefits
- Health insurance
- Dental insurance
- Life insurance
- Paid vacation
- Quarterly incentive plan
- Living expenses covered (hotel lodging, utilities, cable internet, gas card, mileage reimbursement, daily food per diem, airfare)
- Tech provided (laptop, hotspot)
