Equity Residential - Los Angeles, CA

posted 3 days ago

Full-time - Entry Level
Los Angeles, CA
Real Estate

About the position

At Equity Residential, we're dedicated to creating thriving communities, and we invite you to be part of our team. Embracing values like Diversity, Sustainability, and Total Wellbeing, we foster a workplace culture of authenticity and collaboration. As a Leasing Consultant, you will spend half of your week effectively marketing your community and following up on leads, cultivating relationships with prospective residents. The other half of your time will involve providing exceptional customer service to enhance residents' experiences and maintaining the overall appeal and functionality of the property.

Responsibilities

  • Proactively responding to sales leads and promoting the community by addressing resident needs and providing information on availability, pricing, location, and amenities.
  • Inviting and scheduling prospective residents for community tours, employing effective selling techniques to close deals.
  • Supporting community marketing efforts by positively influencing online presence and offering input on advertising campaigns.
  • Effectively explaining lease provisions and community policies, ensuring comprehensive move-in activities and conducting orientations for new residents.
  • Ensuring resident satisfaction and loyalty through prompt communication and proactive issue resolution.
  • Efficiently managing leasing documents, processing payments, and ensuring completion of move-in procedures.

Requirements

  • High School diploma or equivalent
  • Strong customer service/customer facing orientation: Retail Sales, Hospitality
  • Well organized with ability to prioritize and multi-task
  • Excellent communication and interpersonal skills
  • Proficiency in using property management software & Google Suite
  • Valid Driver's License required if employee will operate a motorized vehicle (e.g., car, golf cart) in their role. This varies by location.
  • Knowledge of federal and state apartment housing laws

Nice-to-haves

  • Experience in leasing or property management
  • College degree or coursework

Benefits

  • Medical, dental, and vision care
  • 9 paid holidays, annual vacation time, paid sick leave, new parent benefits
  • Rent Discounts
  • Competitive Compensation
  • 401(k) Retirement Savings Plan
  • Paid Community Service Hours
  • Leadership Development
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