Leasing Consultant

$37,440 - $41,600/Yr

Avenue5 Residential - Kansas City, MO

Full-time - Entry Level

Kansas City, MO

Real Estate

About the position

The Leasing Consultant at Avenue5 Residential is responsible for managing all activities related to apartment rentals, including move-ins, move-outs, and lease renewals. This role focuses on providing excellent customer service to prospective and current residents, ensuring maximum occupancy, and promoting resident retention and satisfaction. The consultant will interact directly with residents, maintain accurate records, and support management with clerical tasks, all while adhering to company policies and safety regulations.

Responsibilities

• Coordinate all activities related to apartment rentals, move-ins, move-outs, and lease renewals.
• Interact directly with prospective and current residents to achieve maximum occupancy and ensure resident retention.
• Provide excellent customer service and promote a quality living experience for all residents.
• Generate and handle traffic, qualify prospective residents, and lease apartments.
• Prepare lease documentation and complete move-in paperwork and processes.
• Ensure model apartments are in touring condition and orient prospective residents to the property.
• Process renewal paperwork and maintain accurate records of traffic activity.
• Follow up with prospective residents via phone, mail, or email to convert inquiries into scheduled appointments.
• Inspect apartments prior to resident move-ins and coordinate with maintenance for readiness.
• Create and maintain confidential resident files and complete weekly leasing reports.
• Assist with ongoing resident relations and respond to requests promptly.
• Shop competitive properties and inspect buildings for safety and cleanliness.
• Provide clerical support to management, including answering calls and processing invoices.
• Assist with planning and implementing resident activities to increase retention.

Requirements

• High school diploma is required.
• Minimum of one year of previous sales experience is preferred.
• One year of previous residential leasing experience is preferred.
• Excellent customer service and interpersonal skills.
• Prior experience in Yardi Voyager or another equivalent system is preferred.
• Basic knowledge of Microsoft Office Suite including Outlook, Word, PowerPoint, and Excel.
• Strong organizational and time-management skills.
• Ability to work independently and prioritize effectively in a fast-paced environment.
• Must maintain a valid driver's license, clean driving record, and current auto insurance.

Nice-to-haves

• Experience in property management or real estate is a plus.
• Familiarity with Fair Housing laws and regulations is preferred.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid holidays
• Tuition reimbursement
• Vision insurance