Leasing Coordinator/CSR

$45,000 - $50,000/Yr

Hrmango - Orem, UT

Full-time - Mid Level

Remote - Orem, UT

Professional, Scientific, and Technical Services

About the position

The Leasing Coordinator and Customer Service role at HRmango involves assisting potential tenants in finding homes and leasing available properties. This position is integral to the property management team, focusing on customer service and effective communication with tenants and property owners. The role offers flexibility with remote work options and opportunities for mentorship and training.

Responsibilities

• Assist potential tenants in finding homes and leasing available properties.
• Post properties for rent on various rental websites using company software.
• Approve remote showings and contact tenants during their showings.
• Gather feedback from showings and encourage applications.
• Update property owners on leasing progress and verify tenant applications.
• Troubleshoot any listing issues and address customer service inquiries from current tenants.
• Review the performance of rental advertisements and propose ideas for improvement.
• Ensure properties are well-presented and address any issues that arise during showings.

Requirements

• Five or more years of full-time work experience.
• Experience in real estate, billing, dispatching, or customer service.
• At least one year of work-from-home experience.
• Proficiency with Google Suite (Calendar, Gmail, Drive, Voice, and Hangouts).
• Must be extremely dependable and demonstrate high integrity.
• Excellent communication skills.
• Reliable internet, computer, and transportation.
• Willingness to submit to a credit and background check.
• Ability to learn new software and adapt to changing processes.

Nice-to-haves

• Bilingual (Spanish).
• Bachelor's degree or higher.
• Accounting experience.

Benefits

• Flexible schedule
• Paid holidays
• 10 paid vacation days per year
• Monthly $50 benefit for personal wellness