Leasing Manager, Multifamily

$45,968 - $54,080/Yr

Cushman & Wakefield - Seattle, WA

Full-time - Mid Level

Seattle, WA

Real Estate

About the position

The Leasing Manager for Multifamily at Greenhouse Apartments is responsible for overseeing the leasing functions and directing sales efforts within the apartment community. This role focuses on providing exceptional service to residents and potential residents while actively engaging in marketing and advertising strategies to fill vacancies. The Leasing Manager also trains and develops leasing personnel, ensuring compliance with company policies and maintaining effective communication with all stakeholders.

Responsibilities

• Complete lease/renewal paperwork to ensure completion to company standards.
• Explain lease information to residents.
• Enter all data into tracking system to track leasing activities.
• Walk apartment units prior to showing and occupancy by resident.
• Review leasing paperwork and audit lease files.
• Submit daily, weekly, and monthly leasing reports as required.
• Track and evaluate advertising and all client traffic.
• Ensure online advertising is reviewed and updated daily.
• Train and develop leasing personnel in accordance with company policies and procedures.
• Prepare marketing plans, leasing strategies, and advertising proposals with assistance of the Property Manager.
• Maintain professional communication with residents, applicants, and other representatives.
• Report all property issues, leasing objections, and potential liabilities along with recommendations for solving such issues to Property Manager.
• Determine leasing opportunities of leasing staff and work on goal setting, improving the performance of each staff member.
• Analyze shop program results, distribute completed evaluations, and review areas of concern.
• Develop, implement, and monitor property contests/awards/leasing incentives.
• Prepare and maintain complete resident and general office files, keeping proper documentation at all times.
• Maintain Renter's Insurance compliance per company policies and procedures.
• Monitor Month-to-Month leases, complete audit and ensure MTM lease compliance.
• Track work order activity including monitoring completion each day and follow up warm calls.
• Implement and maintain lease expiration matrix in accordance with established policies.
• Monitor compliance with revenue management system and participate in weekly calls (if applicable).
• Perform additional duties as assigned by supervisor.

Requirements

• Bachelor's Degree preferred.
• 3+ years of related experience.
• 1+ years of Management experience.
• Possess a valid real estate license as required by state regulations.
• Effective communication and customer service skills.
• Basic computer skills in a Windows environment.

Benefits

• Dental insurance
• Disability insurance
• Flexible spending account
• Health savings account
• Retirement plan
• Vision insurance