Leasing & Move In Specialist

About the position

The Leasing and Move-In Specialist at Balfour Senior Living is responsible for managing the administrative and coordination tasks related to new resident move-ins and internal transfers. This role is integral to ensuring a seamless transition for residents from reservation to move-in, working closely with the Leasing/Sales team and Executive Directors.

Responsibilities

• Work with new or transferring residents to complete the necessary move-in documents and preparations to ensure a smooth transition.
• Serve as an ongoing resource, responding to new resident's questions and needs and assist them in becoming acclimated in their new home.
• Coordinate move logistics with the operations team including apartment measurements, apartment readiness and work orders, and delivery of items to apartment in the client's absence.
• Arrange move details with the resident or resident's responsible party for things like a moving company, etc.
• Provide overall administrative support to the Leasing Counselors and overall sales team as needed.

Requirements

• Proficient typing and computer skills, including experience using Microsoft Office.
• Demonstrated talent for interacting with a wide variety of people, particularly the elderly, their family members and professional influencers.
• Ability to maintain a customer focus treating others with respect and integrity.
• Ability to adapt and work effectively as part of a team and independently.
• Ability and willingness to flex schedule in order to meet resident needs.

Benefits

• Medical, dental and vision plan coverage for eligible employees - (Immediate Coverage!)
• 401k with matching
• Generous paid time off (PTO) and sick time for full time and part time employees
• Tuition Reimbursement Program
• Free Meals while on shift
• Professional Development opportunities
• Employee Referral Bonus ($1,000 per FT referral)