TAM Residential - Humble, TX

posted 4 days ago

Full-time - Entry Level
Humble, TX

About the position

The Leasing Professional at TAM Residential is responsible for marketing and leasing apartment homes to prospective residents while providing exceptional customer service. This role involves developing positive relationships with current tenants, understanding the rental market, and adhering to Fair Housing Laws. The position requires strong sales and communication skills, as well as a commitment to maintaining the quality appearance of the leasing center.

Responsibilities

  • Maintain the quality appearance of the leasing center at all times.
  • Ensure an adequate supply of leasing aids and forms.
  • Use the telephone professionally and effectively for leasing.
  • Greet, show, and lease to qualified prospects.
  • Collect security deposits and application fees from prospects following company policy.
  • Comprehend and explain every paragraph of the lease contract.
  • Verify all new move-in packets following company standards.
  • Understand daily, weekly, and monthly leasing traffic reports.
  • Coordinate move-in dates with the Community Manager.
  • Understand and abide by all Fair Housing Laws.
  • Achieve and maintain an average closing ratio of 50% or better.
  • Maintain a working relationship with referral agencies, including businesses and merchants.
  • Physically shop competitive properties and know current rental rates of the competition.
  • Report to work on time with a neat and professional appearance.
  • Be courteous and pleasant to residents and associates at all times.
  • Assist with all resident activities and communication.
  • Meet with new residents to ensure satisfaction in their new apartment home.
  • Assist in obtaining renewal of expiring leases within the specific time period.
  • Perform other duties as assigned.

Requirements

  • Exceptional customer service skills.
  • Strong sales and communication skills.
  • Understanding of the rental market and Fair Housing Laws.
  • Ability to communicate clearly, both written and verbal.
  • Knowledge of Entrata or similar Property Management Software.
  • Basic computer or typing skills.
  • Basic math skills.
  • Ability to work with people of diverse backgrounds.
  • Excellent interpersonal skills.

Benefits

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid holidays
  • Paid time off
  • Vision insurance
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