Leasing Professional

$39,520 - $43,680/Yr

Circa Management - Redlands, CA

Full-time - Entry Level

Onsite - Redlands, CA

Clothing, Clothing Accessories, Shoe, and Jewelry Retailers

About the position

Circa Management, Inc. is seeking a full-time Leasing Professional for a luxury apartment community in Redlands, CA. This role is essential for ensuring the success of the property and creating a positive experience for both prospects and residents. The Leasing Professional will be responsible for leasing, marketing, customer service, and administrative duties, contributing to a quality living experience for all residents.

Responsibilities

• Generates and handles traffic, qualifies prospective residents, leases apartments, prepares lease documentation, and completes move-in paperwork and procedures.
• Processes renewal paperwork and ensures documentation is delivered to current residents on a monthly basis.
• Maintains accurate and detailed records of traffic activity by entering applicable information into the computer.
• Follows up with all prospective residents via phone, mail or email.
• Converts phone traffic into scheduled appointments with prospective residents in order to tour the community.
• Ensures excellent customer service to prospective and current tenants and promotes a quality living experience for all residents.
• Inspects apartments prior to resident move-ins and ensures apartments are in move-in condition by coordinating move-in/out needs and schedules with the maintenance team.
• Creates and maintains confidential resident files, which includes reviewing move-in paperwork with new residents.
• Completes weekly leasing reports in an accurate and timely fashion.
• Ensures all open and close procedures are completed daily.
• Inspects buildings and grounds to ensure safety and cleanliness, and alerts Maintenance to items that need to be repaired.
• Supports Management by providing clerical support such as answering phone calls, filing, and processing property invoices as needed.
• May be asked to assist with planning and implementing resident activities in order to increase resident retention.
• Participates in Company-provided training such as fair housing, safety, non-discrimination, and harassment prevention.

Requirements

• Must have experience in Yardi, CRM, Rent Cafe.
• Excellent communication skills as this position requires extensive public contact.
• Customer focused attitude.
• Sales and goal driven.
• Professional, polished image.
• Warm and enthusiastic personality.
• Must have leasing experience.
• Minimum of two years' experience in a customer service or sales position.
• General math skills.
• Highly organized and detail oriented.
• Professional knowledge of business discipline is required.
• College degree preferred.

Benefits

• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance