Leasing

About the position

The Leasing Consultant serves as the sales representative for the community, responsible for greeting clients, showcasing the features and benefits of the property, and securing lease agreements from qualified individuals. This role involves maintaining knowledge of lease terms, unit specifications, and community policies, while also ensuring a high level of customer service and resident retention.

Responsibilities

• Collect a deposit and process future residents' applications
• Ensure the model/target apartments are ready for show and maintain a clean workspace
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all community policies
• Utilize proper customer service and sales techniques
• Maintain contact with all apartment locator services and local businesses to provide informational material
• Conduct outreach marketing and shop surrounding or competing properties
• Develop and maintain ongoing resident retention programs
• Create new move-in resident files and assist with ongoing file maintenance
• Report unusual or extraordinary circumstances regarding the property or residents
• Handle resident requests and complaints courteously and efficiently
• Maintain a professional appearance and conduct at all times

Requirements

• Strong communication skills both written and verbal
• Ability to remain professional and courteous in a fast-paced working environment
• Organized with attention to detail
• Customer service experience preferred in a leasing role

Nice-to-haves

• Bilingual preferred (English-Spanish)
• Applicants with prior tax credit experience preferred

Benefits

• 401(k)
• Dental insurance
• Disability insurance
• Employee discount
• Health insurance
• Opportunities for advancement
• Paid holidays