Leave of Absence Case Manager

Atlantic Health System - Morristown, NJ

Full-time - Mid Level

Morristown, NJ

10,001+ employees

Ambulatory Health Care Services

About the position

The Leave of Absence Case Manager at Atlantic Health System is responsible for managing and supporting employees through their leave processes, ensuring compliance with relevant leave and disability laws. This role acts as a liaison between employees and management, providing guidance and customer service regarding leave programs, including short-term disability, long-term disability, and parental leave.

Responsibilities

• Coordinates various programs during the employee leave process including company-provided STD, LTD, and Paid Parental Leave.
• Manages assigned cases through the life cycle of the employees, especially for maternity and paternity cases as their point of contact case manager.
• Manages cases through CRM, throughout the leave life cycle from the beginning through return to work.
• Maintains all leave tasks and tool accuracy for leaves throughout the process.
• Ensures accuracy of data in the leave management tools and makes adjustments as required.
• Proactively assists employees through their leave of absence confirming all data points.
• Follows CVCSL Maternity/Paternity guidelines and state and federal laws pertaining to the same.
• Collaborates with various stakeholders in the leave process such as HR Business Partners, managers, and Payroll and Legal teams.
• Proactively maintains contact with the assigned employees via e-mails and phone.
• Responds to employee questions and inquiries.
• Performs other related duties as assigned.

Requirements

• High School Diploma or equivalent required; Bachelor's degree in Human Resources, Business Administration, or related field preferred.
• 4 years of experience in Human Resources in a leave management or generalist related position, with a minimum of three (3) years of experience in leave of absence administration preferred.
• Strong knowledge of federal and state leave regulations including FMLA, ADA/FEHA, and HIPAA.
• General understanding of employee benefits as they relate to leave of absence, including short/long term disability, COBRA, state disability pay etc.
• Experience working in a Healthcare environment and/or with a high volume of leave management responsibilities.
• Experience with workforce management solutions or leave case management software.

Benefits

• Health insurance
• Dental insurance
• 401k plan
• Paid time off
• Flexible scheduling
• Professional development opportunities