Nyman Turkish Pc - Tampa, FL

posted 6 months ago

Full-time - Entry Level
Tampa, FL
Professional, Scientific, and Technical Services

About the position

Nyman Turkish is seeking a dedicated Legal Assistant (Application Specialist) to join our team in Tampa, FL. As a nationally recognized Disability Social Security law firm with over 45 years of experience, we pride ourselves on providing exceptional representation for individuals with disabilities. Our firm is led by esteemed civil rights specialists who have successfully helped thousands of claimants recover significant Social Security Disability benefits. In this role, you will be instrumental in assisting clients through the application process, ensuring that their needs are met with empathy and professionalism. The Legal Assistant will be responsible for completing online applications for claimants, maintaining a high level of attention to detail, and providing outstanding customer service. You will engage with clients by asking personal medical questions and ensuring that sensitive information is handled with confidentiality. This position requires a commitment to meeting productivity and quality goals while demonstrating compassion and patience in all interactions. You will also be responsible for answering calls transferred by the Intake Specialist and reaching out to clients at their scheduled appointment times. This entry-level position is ideal for individuals looking to enter the legal field, and while customer service and administrative experience are preferred, they are not mandatory. The role is full-time, requiring 40 hours per week, and is performed on-site in our Tampa office. We offer a supportive work environment where you can grow and develop your skills while making a meaningful impact in the lives of individuals with disabilities.

Responsibilities

  • Completes the online application for the claimant.
  • Maintains extreme attention to detail.
  • Provides outstanding customer service to clients.
  • Asks a series of personal medical questions.
  • Demonstrates empathy, compassion, and patience.
  • Maintains confidentiality of sensitive information.
  • Meets productivity and quality goals.
  • Answers calls transferred by Intake Specialist and calls clients at their scheduled appointment times.

Requirements

  • High school diploma or GED required.
  • Strong customer service skills.
  • Exceptional attention to detail in a fast-paced environment.
  • Ability to conduct oneself with professionalism.
  • Willingness to assist with administrative duties as needed.
  • Customer service experience preferred.
  • Ability to sit at a desk and work on a computer for prolonged periods.
  • Capability to lift up to 15 pounds at times.

Nice-to-haves

  • Customer service and/or administrative experience is highly desired but not required.

Benefits

  • Disability insurance
  • Health insurance
  • Dental insurance
  • Paid time off
  • Parental leave
  • 401(k) with a 6% match
  • Life insurance
  • Paid sick time
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