Legal Assistant/Secretary

Rubenstein Law P.A - Dedham, MA

Full-time

Dedham, MA

Professional, Scientific, and Technical Services

About the position

The Legal Assistant plays a crucial role in supporting attorneys during the Pre-Litigation phase of personal injury cases. This position involves maintaining communication with clients, insurance companies, and medical providers while ensuring that all necessary documentation is gathered and processed efficiently. The Legal Assistant is integral to the firm's operations, helping to manage a high volume of cases and ensuring that all information is accurately recorded and updated.

Responsibilities

• Daily interaction with clients, insurance companies, and medical providers via phone, email, or in-person.
• Research and locate all possible Defendants and Insurance coverage.
• Request and follow up with gathering supporting documents, including police reports, 911 calls, insurance policies, medical records, bills, and/or liens.
• Review, upload, and process daily correspondence delivered via email, fax, or through our paperless software.
• Schedule and maintain Attorney's calendar.
• Attend client meetings with Attorney.
• Ensure cases are updated with all necessary information, including treatment information, gathering of records and bills, confirming insurance coverages and/or liens, and verifying balances.
• Request and process PIP logs.
• Prepare demands and closing statements.

Requirements

• Bi-lingual: (English/Spanish) preferred but not required.
• One year minimum office experience.
• Excellent customer service skills.
• Strong multitasking skills, highly organized, and detail-oriented.
• Ability to work at a fast pace with a heavy case volume (65-75 cases).

Benefits

• Paid Time Off (PTO) plus 8-paid holidays
• Staff and Attorney bonuses
• Medical Benefits (Health, Dental, Vision, STD & LTD, and other medical coverages)
• Group and Optional Life insurance
• Employee Assistance Programs
• 401(k) with company matching