Legal Assistant - Workers Compensation (Portuguese/English)

Martin Law - Philadelphia, PA

Full-time - Entry Level

Philadelphia, PA

Professional, Scientific, and Technical Services

About the position

Martin Law is seeking a compassionate, team-oriented, customer service-focused bilingual legal assistant to support our Legal Teams with various duties including gathering medical records and bills, scheduling appointments and depositions, scanning client documents, file preparation, and client contact in Portuguese and English. We are an equal opportunity employer that warmly welcomes all hardworking, client-focused, and dedicated team contributors. Apply and you'll see for yourself.

Responsibilities

• Logs in medical records to client files including mail, medical records, medical bills, hearing notices, discovery, etc.
• Schedules depositions, mediations, client appointments, referral lunches, client meetings
• Assembles the medical index and follows up on the acquisition of medical records
• May keep clients informed by maintaining contact; communicating case progress
• May maintain case costs by verifying outstanding balance with attorney, clients, and providers
• Responds to and scans all incoming mail documents
• Prepares files for depositions and mediations
• Confirms client appointments, depositions, and mediations
• Takes new client intake calls (after 90 days on the job)
• Closes and strips down files
• Performs other duties

Requirements

• High School Diploma or equivalent. Some college preferred
• One year of experience in worker's comp and/or law firm highly preferred but not required
• Working knowledge and proficiency with Microsoft Office Suite required
• Case Management software experienced preferred
• Strong typing skills
• Dictation transcription experience is a plus
• Experience requesting medical records via CIOX and MRO preferred
• Bilingual (Portuguese and English)

Nice-to-haves

• Demonstrates attention to detail and is organized and focused on follow up
• Conveys confidence on the phone by providing clear feedback and guidance to clients and team
• Maintains and adheres to confidentiality
• Conducts thorough research to ensure accuracy
• Listens and gets clarification; Speaks clearly and articulately
• Writes clearly and informatively; edits work for spelling and grammar
• Balances team and individual responsibilities; Contributes to building a positive team spirit.
• Follows through on commitments in a timely manner
• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality.
• Executes and performs more than one task simultaneously with accuracy

Benefits

• 401(k)
• 401(k) matching
• AD&D insurance
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Opportunities for advancement
• Paid sick time
• Paid time off
• Referral program
• Vision insurance