Legal Operations Analyst

$80,074 - $106,348/Yr

Glassdoor - Denver, CO

Full-time - Mid Level

Remote - Denver, CO

About the position

The Legal Operations Analyst at Glassdoor plays a crucial role in supporting the Legal team by managing requests from internal business partners and external third parties. This position involves collaborating with various departments to ensure legal compliance, mitigate risks, and enhance operational efficiency within the legal framework of the organization. The ideal candidate will possess strong analytical skills, attention to detail, and the ability to thrive in a fast-paced environment while maintaining effective communication with diverse teams.

Responsibilities

• Assist in-house counsel to receive and track requests from Glassdoor's internal business partners and external third parties.
• Maintain a repository of Legal resources and process documentation.
• Assist with product audits and recommendations.
• Recommend and implement process improvements within the Legal team and with other departments.
• Support legal trainings for business teams (compliance, business processes, internal policies, etc.).
• Work closely with litigation counsel (internal and external) to track and assist in ongoing matters (calendaring, discovery responses, investigation, etc.).
• Process data information requests to ensure compliance with data protection laws.
• Lead meetings to discuss issues, present investigations, and assist in determining solutions.
• Assist with corporate governance activities, such as filings, minutes, resolutions, etc.
• Collect data via internal classifications to analyze and identify trends in complaints and litigations, and propose potential product or process solutions.
• Perform ad hoc administrative tasks as necessary to assist in the day-to-day operation of the Legal team.

Requirements

• 2+ years demonstrated work experience in a dynamic and agile environment.
• Excellent written and verbal communication skills.
• Strong analytical and problem-solving skills with a high attention to detail.
• Experience designing and implementing new organizational procedures.
• Collaborative, service-oriented influence.
• Self-directed, organized and capable of handling complex projects.
• Strong interpersonal skills.
• Ability to be discrete and maintain confidentiality due to access to information of a sensitive nature.
• Comfortable with ambiguity and ever-changing circumstances while maintaining ability to exercise sound judgment in decision-making.
• Ability to think ahead and anticipate issues before they arise.
• Proactively seeks improvements to processes/systems and sees projects through to completion with a can-do mindset.
• Strong time management and prioritization skills.
• Works efficiently and can switch gears quickly if projects need to be set aside for high priority escalations and urgent matters.
• Experience working independently with limited required direction and guidance on familiar tasks.

Nice-to-haves

• Paralegal credentials a plus!
• Previous work experience in general litigation and/or regulatory investigations.
• Previous experience assisting in e-discovery, investigations, witness interviews/preparation on sensitive topics.
• Previous work experience with corporate governance.
• Previous work experience in vendor contract negotiation/purchasing.

Benefits

• Commuter assistance
• Health savings account
• Open paid time off
• Paid holidays
• Disability insurance
• Health insurance
• Dental insurance
• Flexible spending account
• RSU
• Paid time off
• Vision insurance
• 401(k) matching
• Flexible schedule