Legal Process Specialist

Citizens Financial Group - Johnston, RI

Full-time

Johnston, RI

Management of Companies and Enterprises

About the position

As the Legal Process Specialist, your responsibilities include document collection to support subpoena responses and/or interpretation and preparation of each subpoena that requires a response. This role involves case preparation, which includes reviewing subpoenas and analyzing record requests and/or accessing Citizen's various systems to self-service documentation collection. In cases where self-service recording retrieval is not an option, the Legal Process Specialist is responsible for ensuring the records are collected via automated methods. The position may also involve performing quality control checks on collections and documentation prior to final QC, preparing records for final response to requestor, and managing the cases designated to you to maintain legal compliance and ensure the confidentiality of customer financial data. A strong level of familiarity with the bank's structure, systems, and legal terminology is required.

Responsibilities

• Responsible for case preparation, which includes reviewing subpoenas and analyzing record requests.
• Access Citizen's various systems to self-service documentation collection.
• Ensure records are collected via automated methods when self-service retrieval is not an option.
• Perform quality control checks on collections and documentation prior to final QC.
• Prepare records for final response to requestor.
• Manage designated cases to maintain legal compliance and ensure confidentiality of customer financial data.

Requirements

• Ability to multi-task and balance competing priorities.
• Plan and prioritize daily responsibilities while maintaining close attention to detail, accuracy, and timeliness.
• Solid organization and time management skills.
• Possess professional written and verbal skills.
• Proficiency with MS-365 including the ability to create and format documents.
• Strict adherence to confidentiality.
• Familiarity with legal documentation and legal process.

Nice-to-haves

• Experience with financial services industry preferred.
• Associate degree and/or experience as a Legal Assistant is beneficial, but not required.

Benefits

• Competitive pay
• Comprehensive medical, dental and vision coverage
• Retirement benefits
• Maternity/paternity leave
• Flexible work arrangements
• Education reimbursement
• Wellness programs