Legal Receptionist & Switchboard

Ricoh Electronics • New York, NY

396d

About The Position

The Legal Receptionist & Switchboard position at Ricoh Americas Corporation is responsible for providing exceptional customer service within a legal environment. This role involves greeting visitors, managing phone calls, scheduling meetings, and performing light clerical duties while maintaining professionalism and a welcoming atmosphere for clients and staff. The receptionist also engages in community service events and builds professional relationships within the firm.

Requirements

• High school diploma required.
• Two years of related business experience preferred, especially in a law firm or legal environment.
• Associate Degree or Bachelor's degree preferred.
• Experience with MS Office Suite, specifically Word, Excel, and PowerPoint.
• Excellent customer service skills and attention to detail.
• Ability to handle multiple tasks simultaneously.
• Demonstrated organizational and communication skills.
• Proactive attitude.

Responsibilities

• Meets and greets all visitors and employees to the firm, providing them a professional welcome.
• Schedules meeting rooms, ensuring necessary supplies and equipment are available prior to meetings.
• Answers all incoming telephone calls, adhering to firm phone etiquette.
• Engages in company and community service events or firm initiatives.
• Performs a broad range of clerical duties that require knowledge of legal procedures and terminology.
• Prepares documents, maintains files and calendars, and schedules appointments and meetings.
• Prepares legal documents and correspondence from draft or dictated text.
• Manages calendars and assists in meeting deadlines.
• Maintains an organized workspace and performs light housekeeping duties.
• Provides 'value added' services as approved by Site Manager/Supervisor.
• Builds professional relationships with clients and employees.
• Educates themselves on the firm culture and key personnel.
• Maintains proper visitor and guest security procedures.
• Monitors whereabouts of attorneys and staff to handle calls and visitors appropriately.
• Serves as firm concierge, familiarizing themselves with local amenities.
• Maintains professional appearance and cleanliness of the firm lobby.
• Orders supplies and organizes supply areas as necessary.
• Performs light hospitality duties when needed, such as providing coffee or ordering food.
• Performs other duties as assigned.

Benefits

• Broad selection of medical, dental, life, and disability insurance options.
• Retirement Savings Plan (401K), Health Savings Account (HSA), and Flexible Spending Account (FSA) investments.
• Tuition assistance programs for education.
• Paid vacation time and paid holidays annually.
• Additional benefits for health, wellness, and personal and professional development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Machinery Manufacturing
• Education Level: High school or GED