Lender Services Specialist - US Based Remote

Anywhere Real Estate - Houston, TX

Full-time

Houston, TX

10,001+ employees

Real Estate

About the position

The Lender Services Specialist is a remote position responsible for coordinating necessary documents for insured transactions and entering fees for the preparation of Closing Disclosures. This role involves providing customer service and support to the Closing Teams, ensuring accurate fee information is entered into the transaction database, and responding to lender inquiries in a timely manner.

Responsibilities

• Provide customer service and fee support for the Closing Teams, including entering lender figures and balancing with lender.
• Review Purchase Agreements to determine and enter transaction-specific fee information into the transaction database.
• Field lender inquiries and requests for fee information and respond in a timely manner, documenting submissions in the CORE transaction file.
• Process initial Lender Requests, Lender Request Updates, and Title Commitment Delivery.
• Respond to lender requests for preparing the initial and final Closing Disclosure.
• Communicate professionally with customers and clients via telephone and email.
• Perform at a level in accordance with Anywhere Integrated Services expected standards.

Requirements

• Transaction fee structure knowledge
• Closing experience
• Professional communication skills
• Strong organizational skills
• Detail-oriented work ethic
• Excellent problem-solving skills
• Strong typing and computer skills
• Dedication to supporting the customer and the company
• Ability to work independently