Lending Operations Manager (SAFE)

$73,100 - $129,900/Yr

Wells Fargo - Shoreview, MN

Full-time - Mid Level

Shoreview, MN

Credit Intermediation and Related Activities

About the position

Wells Fargo is seeking a Lending Operations Manager (SAFE) to oversee the activities of a Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan team. This role involves managing loan processing, documentation, pre-closing or closing tasks, and ensuring compliance with legal and regulatory policies. The manager will engage with stakeholders, identify process improvements, and mentor team members while making credit decisions and resolving performance issues.

Responsibilities

• Manage the activities of a Loan Production, Loan Servicing, and Commercial or Real Estate Construction Loan team.
• Engage stakeholders and internal partners associated with the Lending Operations functional area.
• Identify and recommend opportunities for process improvement and risk control development within Lending Operations.
• Participate in the formulation and implementation of new and revised systems, policies, and guidelines.
• Oversee implementation of practices to ensure compliance with Wells Fargo legal, investor, regulatory, or business policies.
• Make credit decisions and resolve issues regarding performance of a business unit or functional area.
• Interpret and develop policies and procedures for functional areas with low to moderate complexity.
• Collaborate and consult with Lending Operations peers, colleagues, and multiple level managers.
• Manage allocation of people and financial resources for Lending Operations.
• Mentor and guide talent development of direct reports and assist in hiring talent.

Requirements

• 4+ years of experience in Customer Service, Loan Administration, Collections, Sales or Transactions and Processing, or equivalent demonstrated through work experience, training, military experience, or education.
• 2+ years of Leadership experience.

Nice-to-haves

• Knowledge and understanding of consumer loan processing and credit in mortgage lending.
• Exposure to the Wells Fargo's CORE origination system.
• Strong relationship management skills.
• Ability to negotiate, influence, and collaborate to build successful relationships.
• Ability to assess issues, make quick decisions, implement solutions, and influence change.
• Strong risk management leadership skills.
• Change leadership experience.
• Knowledge and understanding of mortgage compliance.

Benefits

• Health benefits
• 401(k) Plan
• Paid time off
• Disability benefits
• Life insurance, critical illness insurance, and accident insurance
• Parental leave
• Critical caregiving leave
• Discounts and savings
• Commuter benefits
• Tuition reimbursement
• Scholarships for dependent children
• Adoption reimbursement