Lending System Administrator- nCino

First Financial Bankshares - Abilene, TX

Abilene, TX

Credit Intermediation and Related Activities

About the position

We're always looking for bright individuals to join our growing organization. As a part of the First Financial Family, we will invest in your development and provide a dynamic work environment where you're challenged, valued and empowered every day. We strive to be the best destination for the industry's top talent, creating a diverse, collaborative workplace that celebrates innovation and change. We are one team, working together to get things done. The Lending System Administrator (n'Cino) will provide first and second line technical support to internal staff. The successful candidate will require aptitude for working with applications/systems to undertake analysis, diagnosis and provide resolution of staff issues, which may range from straightforward to more complicated technical issues.

Responsibilities

• Assist in the design, documentation, build, testing, and deployment of enhancements to n'Cino custom objects, page layouts, workflows, alerts, reports, and complex dashboards as needed by end users
• Maintain user roles and profiles, security settings, access settings etc.
• Support and maintain processes, features and functionality to continuously improve data quality, process integrity and productivity with the assistance of the end users
• Collaborate with loan officers, lending assistants, and back-office managers to identify opportunities for improved business results and introduce best practices
• Promote user adoption and respond as needed to improve adoption rates through additional training, communication, system modification or other resources
• Work with key business stakeholders and IT to ensure successful product roll outs and releases
• Participates in job specific training and other various bank training programs as required; and complies with BSA, AML and all bank policies and procedures
• Other duties as assigned

Requirements

• Minimum of a college Associate Degree or equivalent; five years' lending/lending related experience may be substituted for Associate Degree
• Minimum of two years of lending related experience is required
• Experience with frontline and/or back-room lending functions/operations is preferred
• Proficiency in data manipulation and using data-related applications in addition to advanced knowledge of Microsoft Windows, Excel, Word, PowerPoint, Zoom, and related applications is required
• Must be able to handle stress and establish priorities; frequent deadlines exist, and work may be subject to changing priorities with little advance notice
• Good organizational, interpersonal and communication skills are necessary
• Accuracy, attention to detail and mental concentration are necessary for accurately performing tasks with frequent interruptions
• Ability to meet deadlines is essential
• Professional demeanor, self-discipline, initiative, judgment and confidentiality are essential