Insight Global - Billerica, MA
posted 3 days ago
The Mid-Level Service Desk Support role at Insight Global is a contract position focused on providing exceptional IT support to internal employees in a life sciences environment. The IT Support Specialist will be responsible for troubleshooting hardware and software issues, supporting lab operations, and ensuring a high level of customer service. This position requires expertise in Windows operating systems, Office365, and ServiceNow, along with strong documentation skills.