Lia Hyundai Hartford - Automotive Rental Associate

$40,000 - $60,000/Yr

Lia Auto Group - Hartford, CT

Full-time - Entry Level

Hartford, CT

1,001-5,000 employees

Motor Vehicle and Parts Dealers

About the position

Lia Hyundai Hartford is looking for an Automotive Rental Department Associate to provide exceptional customer service and manage rental operations. This entry-level position involves interacting with customers, handling phone inquiries, and ensuring the smooth operation of the rental process. The role requires a friendly and professional demeanor, along with the ability to work evenings and Saturdays as needed.

Responsibilities

• Answer incoming phone calls and manage the rentals
• Inspect rentals
• Input customer data into dealership management system
• Perform other duties assigned by management

Requirements

• Superior customer service skills with follow-up skills
• Outgoing, friendly, energetic, and professional demeanor
• Ability to respond well to direction and suggestions of management
• Ability and desire to achieve individual and department goals
• Punctual and reliable
• Comfortable speaking with customers over the phone, via email and text, and face-to-face
• Computer literacy
• Must have a clean & valid driver's license

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Life insurance