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City of Portsmouth, NH - Portsmouth, NH
posted 4 days ago
About the position
This part-time position offers a starting pay rate of $22.29 an hour as per the 1386B Working Agreement, requiring 20 hours of work per week with a mix of daytime, evening, and weekend rotations. The role is centered around performing library support services independently and collaboratively within the Youth Services Department. Responsibilities include providing efficient customer access to information and materials through extensive customer contact, utilizing office productivity software, assisting with collection maintenance, and planning and delivering youth and teen programs such as story times and book clubs. The position also involves contributing to the library's public relations and marketing initiatives while creating a welcoming environment for patrons and staff.
Responsibilities
- Plans and executes story times for babies, toddlers, preschool-aged children, and families.
- Adopts a connected learning approach to presenting programs, classes, and events for youth, teens, and caregivers.
- Participates in outreach activities.
- Utilizes the library's integrated library system software, especially the circulation module, to answer patron questions, update records, and place holds for items.
- Assists patrons with finding reading and other library materials and makes recommendations from within the collection.
- Assists patrons with using the library's online catalogs.
- Assists patrons with the use of technology tools including public computers, self-check stations, printers, iPads, and more.
- Assists with collection maintenance including weeding and keeping collections and displays neat, clean, and well organized.
- Keeps usage statistics on a daily basis.
- Answers phone calls and responds to patron inquiries.
- Enters and edits records in the library's calendar and room management software.
- Assists with training of library pages.
Requirements
- Graduated from high school or earned a graduate equivalent diploma (GED).
- Customer service experience is a must.
- Library experience is a plus.
Benefits
- Detailed information about the AFSCME 1386B Working Agreement including salary schedule and benefits can be found on the City of Portsmouth website.
