About the position
Fort Bend County is seeking a dedicated individual to assist the professional staff of the library branch in providing exceptional service to library patrons. This role is crucial in helping patrons locate materials and information, ensuring that they have a positive experience while utilizing library resources. The successful candidate will work closely with full-time staff at the library's reference desks, providing assistance with reference questions and guiding patrons in using public computers to access the library's catalog, circulation accounts, and various online databases. This position also involves supporting library programming for children, assisting at the circulation desk, and performing shelf-reading duties to maintain the organization of library materials. In addition to these responsibilities, the candidate will be expected to complete book and audiovisual processing tasks as assigned, attend reference training, and participate in educational programs to enhance their knowledge of the library's information resources. Familiarity with the library's databases, online resources, and reference-book collection is essential for success in this role. The position requires flexibility, as it includes evening and weekend hours to accommodate the library's operational needs.
Responsibilities
- Assist the full-time staff at one of the library's reference desks.
- Provide answers to reference questions, referring complicated or difficult questions to the full-time staff.
- Assist patrons in using the public computers to access the public catalog, locate circulation accounts, and access the Internet and databases.
- Help in other areas of the library as required, such as doing programming for children, assisting at the circulation desk, or helping out at other reference desks.
- Complete assigned shelf-reading duties (keeping the shelves in order).
- Complete book and AV processing or other duties as assigned.
- Attend reference training and other educational programs on a continuing basis, as they are available.
- Study the databases, Online Resources, and reference-book collection on a regular basis in order to ensure familiarity with all of the library's information resources.
Requirements
- High School Diploma or equivalent and 48 credit hours of college; transcripts are required.
- Relevant work experience preferred.
- Typing and keyboarding skills.
- Computer skills involving use of the Internet and database searching.
- Good communication skills and ability to interact easily with staff and public.
- Ability to bend, stoop, reach, lift library materials up to 25 lbs.
Benefits
- Membership in the Texas County District Retirement System (TCDRS) for all full-time and part-time employees.
- Wide range of benefits for full-time employees.
