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Licensed Insurance Customer Service Agent
$49,000 - $60,000/Yr
The Slocum Agency - Fort Mill, SC
posted about 2 months ago
Full-time - Entry Level
Fort Mill, SC
Insurance Carriers and Related Activities
About the position
The Licensed Insurance Customer Service Agent role is a full-time position based in Fort Mill, SC, focused on providing exceptional customer service in the insurance sector. The agent will handle both inbound and outbound service calls, maintain client relationships, and assist with policy servicing while also having opportunities for professional development and bonuses.
Responsibilities
- Handle outbound and inbound service calls
- Draft emails and text messages
- Cross-sell to current customers
- Maintain relationships with clients
- Service insurance policies
- Address customer concerns and questions
- Participate in professional development and training
Requirements
- At least 6 months of prior insurance service experience with Allstate Agency
- Valid Property & Casualty (P&C) license
- Thorough understanding of technology
- Good time-management skills
- Excellent verbal and written communication skills
- Passion for success
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
