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Licensed Insurance Customer Service Agent
$70,000 - $80,000/Yr
The Slocum Agency - Chicago, IL
posted about 2 months ago
Full-time - Entry Level
Chicago, IL
Insurance Carriers and Related Activities
About the position
The In-Office Licensed Insurance Customer Service Agent role at Jose Gomez Allstate in Chicago, IL, is designed for individuals who are passionate about providing exceptional customer service in the insurance industry. This position involves handling inbound and outbound service calls, maintaining client relationships, and addressing customer inquiries while also having opportunities for professional development and bonuses.
Responsibilities
- Handle outbound and inbound service calls
- Draft emails and text messages to clients
- Cross-sell insurance products to current customers
- Maintain relationships with clients
- Service insurance policies and address client concerns
- Participate in professional development and training
Requirements
- Bilingual in Spanish and English
- Valid Property & Casualty (P&C) license or willingness to obtain one
- Stable and reliable internet connection
- Thorough understanding of technology
- Good time-management skills
- Excellent verbal and written communication skills
- Passion for success
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
