Licensed Insurance Customer Service Agent
$70,000 - $80,000/Yr
The Slocum Agency - Chicago, IL
posted about 2 months ago
Full-time - Entry Level
Chicago, IL
Insurance Carriers and Related Activities
About the position
The Licensed Insurance Customer Service Agent position at The Slocum Agency, LLC is an in-office role focused on providing exceptional customer service to clients. The agent will handle both inbound and outbound service calls, maintain client relationships, and assist with policy servicing. This role offers a competitive salary with opportunities for bonuses, making it an attractive position for individuals looking to grow in the insurance industry.
Responsibilities
- Handle outbound and inbound service calls
- Draft emails and text messages to clients
- Cross-sell insurance products to current customers
- Maintain relationships with clients
- Service insurance policies and address client concerns
- Participate in professional development and training
Requirements
- Bilingual in Spanish and English
- Valid Property & Casualty (P&C) license or willingness to obtain one
- Stable and reliable internet connection
- Thorough understanding of technology
- Good time-management skills
- Excellent verbal and written communication skills
- Passion for success
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401(k)
- Paid time off
