Licensed Insurance Customer Service Representative

$37,440 - $41,600/Yr

The H David Gould Insurance Agency Inc, Dissolved November 12, 2010 - Sun City, AZ

Full-time - Entry Level

Sun City, AZ

About the position

The H David Gould Agency is seeking a Full-Time Account Manager to manage accounts, maintain strong business relationships, and ensure customer satisfaction. This role is crucial for managing and growing the customer base while providing exceptional service. The ideal candidate will possess excellent customer service skills and a proactive sales approach, contributing to a positive team environment and career growth opportunities.

Responsibilities

• Provide exceptional customer service and support.
• Take premium payments from customers.
• Immediately greet all customers entering the office in a friendly and helpful manner.
• Build and maintain client relationships.
• Offer existing customers opportunities to purchase other available products.
• Foster strong relationships with customers to maintain high client retention and product loyalty.
• Handle customer renewals.
• Process customer policy change requests.

Requirements

• Must have at least the Personal Lines or Property & Casualty (P&C) license.
• Minimum 1-year prior sales experience preferred.
• Possess a genuine willingness to learn, be intuitive and resourceful, and be coachable.
• Excellent communication and interpersonal skills.
• Must pass a background check.
• Possess an upbeat, positive, and enthusiastic attitude.
• Proficiency to multi-task, follow-through, and follow-up.
• Prior sales experience.
• Professional phone etiquette.
• Works well with other employees and is a team player with a positive attitude.
• Ability to tactfully handle stressful and difficult situations.
• Bilingual, fluent in both English and Spanish is beneficial.
• Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.

Benefits

• Health insurance
• Dental insurance
• Paid time off
• Vision insurance
• Life insurance
• Career growth opportunities