Licensed Optician - General Manager

National Vision

Full-time - Manager

Health and Personal Care Retailers

About the position

The Licensed Optician - General Manager at America's Best is responsible for overseeing the daily operations of the store, ensuring exceptional customer service, and achieving sales and performance goals. This role involves managing store associates, monitoring financial performance, and maintaining professional relationships with customers and healthcare professionals. The General Manager will also be involved in hiring, training, and motivating staff to exceed performance standards while ensuring compliance with company policies and state regulations.

Responsibilities

• Achieve and maintain the highest level of customer service.
• Monitor and achieve profit, sales and performance goals by reviewing the P&L.
• Monitor sales results against budgeted figures.
• Ensure all store associates provide excellent customer service.
• Investigate and compile competitive information.
• Provide daily and weekly statistics to the District Manager and corporate office.
• Ensure store promotions, advertising, and visual merchandising are effectively implemented and communicated to associates and doctors.
• Hire, supervise, and train all store associates.
• Motivate associates to exceed performance standards.
• Maintain professional relations with the doctor, National Vision associates, and customers.

Requirements

• Ability to read, analyze, and interpret general business periodicals, technical procedures, or governmental regulations.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Ability to calculate figures and amounts accurately.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Maintain license as required by state.
• Management experience in retail and/or optical industry.
• ABO & NCLE Certified.
• Proficient computer skills.

Benefits

• Competitive compensation including bonus potential.
• Comprehensive benefits package including health and dental insurance.
• 401k retirement savings with company match.
• Flexible spending account.
• Paid personal time off.
• Paid company holidays.
• Parental leave.
• Employee eyewear discount.