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Licensed Practical Nurse - Telehealth Clinical Technician
United States Department of Veterans Affairs - Kissimmee, FL
posted about 2 months ago
About the position
The Telehealth Clinical Technician (TCT) Licensed Practical Nurse (LPN) plays a crucial role in supporting Telehealth clinical programs within the Department of Veterans Affairs. This position involves providing a variety of clinical and technical services to Veterans, demonstrating complex technical judgment under the supervision of a Registered Nurse (RN) or provider. The TCT LPN is responsible for facilitating Telehealth encounters, educating patients about available services, and ensuring compliance with health regulations.
Responsibilities
- Serve as the site imager for Telehealth Store and Forward (S&F) applications.
- Facilitate real-time Clinical Video Telehealth (CVT) encounters, including patient education activities.
- Coordinate information between providers, facilities, and networks as appropriate.
- Perform tele-dermatology, tele-retinal, and other imaging with accuracy and dexterity.
- Ensure patient consent for imaging and document in the electronic medical record (EMR).
- Maintain an accurate calendar of CVT and S&F clinics.
- Process Telehealth consults and correct orphan encounters.
- Maintain an accurate inventory of Telehealth peripherals and ensure proper cleaning of equipment.
Requirements
- Must be a U.S. Citizen.
- Graduated from a school of professional nursing approved by the appropriate accrediting agency.
- Current, full, active, and unrestricted registration as a graduate professional nurse in a state or territory of the U.S.
- Proficient in written and spoken English.
- Ability to work independently and make critical decisions in stressful environments.
Nice-to-haves
- Minimum of 1 year of Telehealth Clinical Technician (TCT) experience.
- Lean Six Sigma Yellow Belt Certification or equivalent with performance improvement/project management experience.
Benefits
- Comprehensive benefits package as a federal employee.
- Access to a range of benefits designed for federal careers.
