Kroger - Wichita, KS
posted 4 days ago
About the position
Under the day to day direction of the on-duty nurse practitioner/physician assistant, the general purpose of this position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing all the appropriate administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety. At The Little Clinic, we are on a mission to simplify healthcare in America. We take pride in knowing we are helping individuals live healthier lives right in our communities. If you have a passion for helping others, we want to hear from you! Our clinics are staffed by board-certified nurse practitioners or physician assistants, licensed practical nurses, and patient care technicians who all work as a team to supply high-quality, affordable healthcare found in convenient retail settings. The primary focus of our healthcare team is to promote health and wellness through diagnosis and treatment of illnesses, preventative medicine, and individualized patient education. Here, people matter. That's why we strive to supply the ingredients you need to create your own recipe for success at work and in life. We help feed your future by supplying the value and care you need to grow. So, whether you're looking for balanced, competitive benefits and rewards or ongoing opportunities for growth and development- we have you covered. We are always looking for extraordinary talent to join our growing team!
Responsibilities
- Maximize patient flow through the clinic while providing a stellar patient experience.
- Perform all appropriate administrative tasks, including electronic health record (EHR) documentation.
- Assist in maintaining a safe, quality-based, survey-ready healthcare environment.
- Conduct biometric screenings.
- Prepare and administer injections and immunizations prescribed by the provider on duty.
- Assist with cerumen removal and nebulizer therapy procedures as ordered by the provider on duty.
- Greet customers or potential patients while in the front area or near the clinic.
- Answer questions, following HIPAA guidelines while in the front area.
- Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to effectively manage waiting room flow.
- Complete patient registration process per outlined best practice.
- Collect the patient or responsible party's insurance information, if applicable.
- Escort patients to the exam room and document patient's chief complaint, medical and medication history in the EHR.
- Obtain vital signs and patient history and enter the data in the EHR.
- Provide waiting patients/potential patients guidance on registration, wait time, services that may be rendered, and payment methods.
- Answer phones, respond to questions, complete call backs and return calls as necessary.
- Clean and organize the clinic space daily.
- Participate in and prepare for off-site events as needed.
- Put together weekly order for supplies for provider's approval.
- Prepare packages, laboratory specimens, and mail for shipping.
- Travel to designated clinics within a specified geographic area if a float.
Requirements
- High School Diploma or GED.
- Any experience as LPN or similar role.
- BLS Certification.
- Valid licensed practical nurse (LPN) licensure.
- Basic computer skills.
- Excellent administrative, communication, and organizational skills with high attention to detail.
- Basic math skills (i.e., counting, addition, and subtraction).
- Ability to work cooperatively in a fast-paced, team-based environment.
- Excellent customer service, organizational, and task-management skills.
Nice-to-haves
- Any previous experience in retail, customer service, or healthcare.
- Knowledge of infection control practices.
Benefits
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay.
- Emotional and financial support with free counseling through our Employee Assistance Program.
- Valuable associate discounts on purchases, including food, travel, technology and more.
- Up to $21,000 in tuition reimbursement over your career.
- Vast potential for growth through industry-leading training programs and diverse career pathways.
