TTEC - Concord, CA

posted 3 days ago

Full-time - Entry Level
Concord, CA
Administrative and Support Services

About the position

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Licensed Property & Casualty Insurance Agent working onsite in Concord, NC you'll be a part of bringing humanity to business. Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work certification in the United States says it all!

Responsibilities

  • Answer incoming communications from customers
  • Conduct research to provide answers for customers to resolve their issues
  • Some upselling of products or services to existing customers may be required

Requirements

  • Active Property and Casualty License
  • 6 months or more of customer service experience
  • High school diploma or equivalent
  • Recognize, apply and explain your product or service knowledge
  • Integrity to follow guidelines on maintaining members' privacy
  • Computer experience

Benefits

  • Continuing education paid for by TTEC
  • Supportive of your career and professional development
  • An inclusive culture and community minded organization where giving back is encouraged
  • A global team of curious lifelong learners guided by our company values
  • Base pay of $21.50 per hour plus performance bonus opportunities
  • Healthy benefits package that could include PTO, tuition reimbursement, health and wellness incentives
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