Life Product Support Analyst I

Farm Bureau Financial Services - West Des Moines, IA

Full-time - Entry Level

West Des Moines, IA

251-500 employees

Insurance Carriers and Related Activities

About the position

The Life Product Support Analyst I at Farm Bureau Financial Services is responsible for ensuring that life insurance products and pricing recommendations meet implementation objectives. This role involves technical and analytical work, including design, coding, and testing of administrative platforms and tools. The analyst will assist in product implementation, compliance with regulations, and contribute to marketing efforts while providing support for customer service requests.

Responsibilities

• Ensure products and pricing recommendations meet implementation objectives.
• Assist with product implementation process on FBL administrative systems.
• Ensure compliance with laws and regulations by drafting appropriate policy process requirements.
• Implement accurate administrative calculations and illustration projections, rates, and values.
• Contribute to administrative efforts by inputting system tables and specifications.
• Assist in developing administrative rules and procedures, and handle complex situations.
• Assist with new business and enforce product implementation process on FBL illustration systems.
• Respond to special agent requests and provide input on marketing services.
• Maintain accurate rate books and reference manuals.
• Prepare monthly life and annuity product reports and conduct conversion studies.
• Assist in the completion of industry surveys and produce ad-hoc reports as needed.
• Document and define administrative requirements for competitive products.
• Test values and participate in implementation teams.
• Recommend new processes and revisions to current processes.
• Respond to and resolve basic special/manual customer service requests.

Requirements

• Bachelor's degree in actuarial science, mathematics, computer science, finance, or related field/equivalent experience required.
• 2+ years of relevant experience is preferred.
• Excellent Excel / VBA skills are required.
• Strong analytical skills and ability to solve non-routine and complex problems required.
• Basic understanding of life insurance and annuity product knowledge preferred.
• Experience in a life product development or implementation setting preferred.
• Strong oral and written communication skills.

Nice-to-haves

• Desire to pursue LOMA exam process preferred.
• Exposure to life illustration and/or administrative systems is a plus.
• Coding and complex math skills.

Benefits

• Paid holidays
• Disability insurance
• Dental insurance
• Paid time off
• Vision insurance
• 401(k) matching