Line Crew I

About the position

The City of Sugar Land is seeking a full-time Line Crew I to work at the Sugar Land Regional Airport. This role involves safely driving, servicing, and fueling various types of aircraft and airport equipment, while also providing excellent customer service to pilots and passengers. The position offers a competitive salary and a range of benefits, emphasizing a positive team-oriented culture and opportunities for career growth.

Responsibilities

• Safely drives, services, and fuels all types of aircraft and airport equipment, including refueling mobile refueling trucks.
• Marshals in and out aircraft on arrivals and departures; greets all pilots and passengers.
• Assists passengers with luggage.
• Takes written fuel orders from passengers or pilots and relays to appropriate employees.
• Services oil on aircraft as directed by the supervisor or aircraft captain.
• Collects ramp fees and fuel charges.
• Maintains fuel truck records on a daily basis.
• Services aircraft, which includes removing all trash, fueling aircraft, lavatory servicing, loading and unloading luggage, towing vehicles, providing water service, and supplying amenities.
• Fuels aircraft in a safe manner using methods learned from NATA and in-house training.
• Safely tows aircraft to and from hangars and operates hangar doors correctly.
• Communicates daily with ATC control tower using appropriate terms and communication techniques.
• Answers telephones and Unicom during times when Customer Service Representatives are not on duty.
• Performs minor maintenance on airport equipment and washes vehicles as directed.
• Performs regularly scheduled safety checks on ground equipment and fuel trucks.
• Inspects T-hangars for function and customer adherence to hangar rules and policies.

Requirements

• High School diploma or GED.
• One year or more experience in a similar position is desired.
• Valid Texas Driver's License on hire with a good driving record.
• Must acquire knowledge of safe handling of fuel products and complete understanding of the fuel farm within 6 months of hire.
• Proven familiarity with all types of general aviation and corporate aircraft, and knowledge of towing all types of aircraft.

Nice-to-haves

• Experience in customer service roles.
• Knowledge of FAA regulations regarding the operation of airport runways and taxiways.

Benefits

• City-subsidized Medical and Dental Insurance with a variety of plan options.
• City-paid Basic Life Insurance at 1x your annual salary and Long-term Disability.
• Voluntary Vision and Supplemental Life Coverage.
• Aflac indemnity plans such as Accident, Cancer, Hospitalization, and Critical Illness.
• Short Term Disability and pre-paid legal benefits through Legal Shield.
• 9 paid holidays and up to 3 floating holidays.
• Generous vacation package with accruals starting on day 1.
• Paid sick leave and Paid Parental Leave.
• Robust pension plan with TMRS including a 7% contribution with 2:1 match by the City.
• Longevity pay for each month of service after the first 13 months of employment.
• On-site Wellness facilities and programming.
• Access to multiple mental health benefits and resources.