Line Service Technician - Part Time - TYS

Signature Aviation Plc - Alcoa, TN

Part-time - Entry Level

Alcoa, TN

Air Transportation

About the position

The Line Service Technician (LST) is a part-time customer service role focused on providing essential services for general aviation aircraft, crews, and passengers. The position involves operating ground service equipment and ensuring efficient communication and service delivery while maintaining safety and compliance with company policies.

Responsibilities

• Work as part of a team to deliver safe and efficient aircraft services.
• Collaborate with coworkers, customers, clients, vendors, and aircraft crewmembers to meet customer service needs.
• Service aircraft as requested, including fueling, de-icing, lavatory, ground power, and potable water services.
• Operate and drive ground service equipment such as fuel trucks, de-icing trucks, and tugs.
• Promote and deliver general aviation services to crewmembers and customers.
• Maintain safe, clean, and secure ramps and operations.
• Drive shuttle vehicles with passengers and/or luggage and cargo.
• Load and unload luggage and cargo into/out of aircraft and FBO.
• Handle fuel quality control, inventory, and documentation.
• Provide professional and friendly customer service at all times.
• Comply with operational, safety, and customer service requirements.
• Enforce security protocols as dictated by Signature and the airport.
• Create accurate records of time worked and services performed.
• Abide by emergency response procedures during critical events.
• Recommend improvements to standards and practices.

Requirements

• Customer service experience in a similar role.
• Ability to operate ground service equipment safely and efficiently.
• Strong communication skills for effective collaboration with team members and customers.
• Knowledge of safety and security protocols in aviation.

Nice-to-haves

• Experience in aviation or ground services.
• Familiarity with fuel handling and quality control procedures.

Benefits

• Dental insurance
• Disability insurance
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance