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The Help Desk Specialist at Integrated Computer Solutions Inc. is responsible for maintaining operational oversight and providing technical support for UNIX/Linux systems within the Continental United States (CONUS) Secret Internet Protocol Routed Network (SIPRNet) and Global Command and Control System (GCCS) Management Centers. This role involves delivering Tier 1 and Tier 2 support, ensuring timely resolution of incidents, and maintaining a high level of cybersecurity posture for managed systems.