D&Z Federal Division - Annapolis Junction, MD

posted about 1 month ago

Full-time - Mid Level
Annapolis Junction, MD

About the position

The Linux Systems Administration Consultant role involves providing expert support and maintenance for Linux systems in a high-security environment. The position requires active participation in a team, ensuring system availability, troubleshooting issues, and documenting processes. The consultant will work closely with various stakeholders, including the Service Delivery Manager and customers, to address inquiries and maintain system integrity.

Responsibilities

  • Work as an active member of the account team, interacting with the Service Delivery Manager, Sales, the customer, and site staff.
  • Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications.
  • Maintain the Linux system availability to the customer, creating and documenting site procedures, system diagrams, and other configuration or support documents.
  • Maintain system software and firmware revisions, including patches, updates, and OS upgrades.
  • Solve system hardware, software, and third-party software issues, providing detailed analysis of problems and solutions.
  • Gather data, perform analysis, and escalate problems to higher-level product support groups and management when necessary.
  • Implement solutions, repairs, and workarounds, fully documenting steps taken when required.
  • Document and share troubleshooting techniques, new ideas, and utilities to help develop and grow organizational knowledge.
  • Manage software issues for both the system and user applications, submitting and tracking bugs as required.

Requirements

  • Active Top Secret/SCI clearance with Full Scope Polygraph is required.
  • Bachelor's degree in Computer Science, Engineering, or related area of study OR equivalent work experience.
  • 3+ years' HPC-related experience, ideally with large-scale HPC and parallel file system administration and support.
  • Direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, etc.) preferred.
  • Ability to maintain system software, utilizing debugging tools for problem isolation; will perform software builds, software upgrades, and patch installation as needed.
  • Possess the organizational and analytical skills needed to effectively isolate both hardware and software problems and drive solutions through to conclusion.
  • Able to clearly document processes and procedures with a focus toward mentoring and knowledge sharing.

Benefits

  • Competitive hourly pay ranging from $80 to $150 per hour.
  • Opportunity to work in a high-security environment with advanced technologies.
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