ASGN - Annapolis Junction, MD

posted about 2 months ago

Full-time - Mid Level
Annapolis Junction, MD
Administrative and Support Services

About the position

Apex Systems is seeking a skilled Linux Systems Administrator to manage system operations, ensure system availability, and provide technical leadership for mission-critical customers. This role involves daily monitoring, optimization, and support of Linux systems, including pre-installation configuration and on-site integration.

Responsibilities

  • Work as an active member of the account team, interacting with the Service Delivery Manager, Sales, the customer, and site staff.
  • Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications.
  • Maintain the Linux system availability to the customer, creating and documenting site procedures, system diagrams, and other configuration or support documents.
  • Maintain system software and firmware revisions, including patches, updates, and OS upgrades.
  • Solve system hardware, software, and third-party software issues, providing detailed analysis of problems and solutions.
  • Gather data, perform analysis, and escalate problems to higher-level product support groups and management when necessary.
  • Implement solutions, repairs, and workarounds, fully documenting steps taken when required.
  • Document and share troubleshooting techniques, new ideas, and utilities to help develop and grow organizational knowledge.
  • Manage software issues for both the system and user applications, submitting and tracking bugs as required.

Requirements

  • Linux operating systems (RHEL or SLES) knowledge and experience.
  • Technical skills to investigate and resolve complex problems.
  • Ability to maintain system software, utilizing debugging tools for problem isolation.
  • Organizational and analytical skills to effectively isolate hardware and software problems and drive solutions to conclusion.
  • Ability to clearly document processes and procedures with a focus on mentoring and knowledge sharing.

Nice-to-haves

  • Direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, etc.) preferred.

Benefits

  • Medical, dental, vision, life, and disability insurance plans.
  • Employee Stock Purchase Program (ESPP).
  • 401K program with company match after 12 months of tenure.
  • Health Savings Account (HSA) on the HDHP plan.
  • SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions.
  • Corporate discount savings program and other discounts.
  • On-demand training program and access to certification prep and a library of technical and leadership courses/books/seminars after 6+ months of tenure.
  • Certification discounts and other perks to associations like CompTIA and IIBA.
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