Leidos - Alexandria, VA
posted 3 months ago
Leidos is seeking a System Administrator to support a large enterprise IT contract for the Department of Defense (DOD). This role requires an individual with technical experience in administering both Linux and Windows servers within a VMware virtual environment. The ideal candidate should be detail-oriented to effectively capture customer inquiries and provide appropriate responses. The System Administrator will interact with other administrators to address service inquiries and resolve problems. Responsibilities include examining customer issues, suggesting corrective actions, and implementing solutions to restore service. Additionally, the role involves analyzing recurring problems to initiate preventive measures and assessing existing infrastructure for performance enhancements. The individual will provide systems and software operations and maintenance support in a large, multi-enclave enterprise environment. Working collaboratively in a team setting, the System Administrator will ensure that mission needs are met and that customer capabilities are fully functional. Responsibilities may also include performing technical software configurations, rebooting systems, and executing other remedial actions on customer servers. The position requires support for customer requirements in a 24/7/365 environment, including on-call support during after-hours outages. The successful candidate will also be responsible for updating operations and monitoring documentation for the 24/7/365 Operations Watch personnel.