Linux Systems Administrators

$87,100 - $157,450/Yr

Leidos - Alexandria, VA

Full-time

Alexandria, VA

Professional, Scientific, and Technical Services

About the position

Leidos is seeking a System Administrator to support a large enterprise IT contract for the Department of Defense (DOD). This role involves administering Linux and Windows servers within a VMware virtual environment, providing technical support, and ensuring the functionality of customer capabilities. The position requires a detail-oriented individual who can effectively interact with customers, analyze recurring problems, and implement solutions in a 24/7 operational environment.

Responsibilities

• Interact with customers to handle service inquiries and problems.
• Provide technical support, administration, and monitoring of Linux, Microsoft, and Mac systems within a VMware virtual environment.
• Support the implementation, troubleshooting, and maintenance of IT systems.
• Distinguish isolated user problems from enterprise-wide application/system problems.
• Coordinate with customers and stakeholders to collect data, conduct analysis, and develop solutions for incident tickets and requirements.
• Develop solutions to complex technical issues.
• Provide follow-up reports for Root Cause analysis and process improvement initiatives.
• Support customer requirements in a 24/7/365 environment and provide on-call support during outages after hours.
• Update operations and monitoring documentation for 24/7/365 Operations Watch personnel.

Requirements

• Foundational knowledge of AWS or Azure cloud services and the cloud ecosystem.
• Familiarity with Hyper Converged Infrastructure (HCI) concepts and solutions such as Dell VXRail.
• Experience with Tier 2 system administration of server operating systems such as Linux (CentOS, RHEL, or Ubuntu) and Microsoft Server (2012 R2/2016).
• Familiarity with supporting virtual desktops running Linux, Microsoft Windows, and/or MacOS.
• Experience with Scripting/Automation through Linux Shell scripts, PowerShell, PowerCLI, or other scripting languages.
• Experience troubleshooting issues in a growing environment.
• Experience with log reviews, incident analysis, and identification of issue trends.
• Experience with server patch management methodologies.
• Time management skills with the ability to work within an IT Service Management/ticketing system (ServiceNow) independently.
• Ability to triage and properly classify incidents and prioritize work efforts accordingly.
• Strong oral and written communication skills.
• Track record of working effectively within a team and supporting peers toward improved processes and results.
• Must meet DoD 8570.11- IAT Level II certification requirements (currently Security+ CE, CCNA-Security, GSEC, or SSCP).

Nice-to-haves

• Certification relating to VMware (VCA/VCP), Microsoft Server Administration (MCSA), Linux Administration (Linux+), or Mac Administration (ACSP).
• Experience with Ansible, Satellite, Puppet, Chef.

Benefits

• Excellent work-life balance.
• Opportunities for career development and advancement.