Listing Operations Manager

$80,000 - $85,000/Yr

Renée White Team - Keller Williams Realty - Walnut Creek, CA

Full-time - Mid Level

Walnut Creek, CA

About the position

The Listing Operations Manager will oversee the listing process from contract to closing within a high-performing real estate team. This role is designed for an organized, proactive individual who thrives in a fast-paced environment and is passionate about delivering exceptional client experiences. The position offers mentorship and support for professional growth, making it an excellent opportunity for those looking to advance in their careers.

Responsibilities

• Oversee the listing process from start to finish, ensuring every task is executed flawlessly and on time.
• Act as the go-to point of contact for clients, vendors, and team members, keeping everything on track and everyone informed.
• Follow and improve established workflows, creating detailed timelines to keep the process seamless.
• Work closely with the Listing Agent, Listing Coordinator, Field Coordinator, and Assistant to bring listings to market efficiently.
• Deliver clear, proactive updates to clients, ensuring they feel informed and confident throughout the listing process.
• Coordinate with stagers, photographers, inspectors, and contractors to ensure every property is market-ready.
• Review and approve all marketing materials, MLS listings, and property descriptions for accuracy and impact.
• Analyze workflows and identify opportunities for improvement to enhance efficiency and elevate client satisfaction.
• Maintain meticulous records of all listing activities, ensuring accuracy and compliance with industry standards.
• Spot and resolve potential issues before they disrupt timelines, offering creative solutions and recommendations to leadership.

Requirements

• Prior experience in real estate operations, project management, or a similar role.
• Strong organizational skills and an ability to manage competing priorities.
• Excellent interpersonal communication—both written and verbal.
• Familiarity with real estate technology (MLS platforms, CRM systems, transaction software) is a plus.
• A real estate license or experience working in luxury or high-volume real estate is a plus.

Nice-to-haves

• Experience in luxury real estate
• Proficiency in real estate technology

Benefits

• Mentorship and support for professional growth
• Collaborative work environment
• Opportunity to work with a top-rated real estate team